Monday, April 2, 2012

Account Verification Questions




  • Q:Why do you want me to verify my account?


  • Q: How should I verify my account?

  • Q: I do not have a mobile phone, how can I verify my account?

  • Q: What type of IDs do you accept?


  •  Q: Why do you want me to verify my account?
    Answer 
    This measure ensures the right person is using Star-Clicks.com
    As Star-Clicks is transferring funds to members, to prevent possible frauds, and according to anti money laundering law we need to know  the identity of the person receiving funds.
    Please note that you only need to complete this process once.

    Thank you for your understanding.  
      

     Q: How should I verify my account?
    Answer 
    In order to verify your account, you need to login to your account and click on "Verify my account"
    You will need to provide a valid mobile phone number with its international format, (what is a correct mobile format)
    After providing the phone number click on "Send the code" button, a code should be received by your phone, enter the code in the box and press the "Submit" button.

     Q: I do not have a mobile phone, how can I verify my account?
    Answer 
    If you do not have a mobile phone to receive the code, you can send us a photo ID.
    We accept any form of national ID from your country, this can be a valid passport, national identity card, student card or Government ID.
    You can send your ID by email or fax, by email send to support@star-clicks.com and by fax to +44 207 691 9584
    Once we receive your ID we verify your account.
      

     Q: What type of IDs do you accept?
    Answer 
    We accept any form of national ID from your country, this can be a valid passport, national identity card, student card or Government ID.
    You can send your ID by email or fax, by email send to support@star-clicks.com and by fax to +44 207 691 9584
    Once we receive your ID we verify your account.

  • Account Verification Questions




    • Q: Is it safe to send you my ID?
    • Q: Is there any other ways to verify my account?
    • Q: What if I do not verify my account?
    • Q: Must I verify my account before upgrading to Gold membership?
     Q: Is it safe to send you my ID?
    Answer 
    We do not keep your ID. Once your account is verified, your ID will be removed / deleted from our system. If we need your ID again, we will ask you to send us.
      

     Q: Is there any other ways to verify my account?
    Answer 
    If you are not able to verify your account using the methods given, contact us and we will give you a call to verify your account.
      

     Q: What if I do not verify my account?
    Answer 
    If you do not verify your account you will not be able to withdraw money from your account.
      

     Q: Must I verify my account before upgrading to Gold membership?
    Answer 
    You can upgrade your account to Gold membership if your account is not verified. You can verify your account at anytime.